The mistrust that shitty shops have built into people really doesn't help when someone comes in for something simple and you drop a "hey your car isn't safe you need new X, Y, Z and their first reaction is skepticism that you're just trying to exploit work out of them. With your windshield washer example any decent shop would have waived the retest because you being happy and coming back to them is worth way more money than one retest.
-Dan
"Capitalization is the difference between helping your Uncle Jack off a horse, and helping your uncle jack off a horse." "'she' also likes to swap since I think I am going to need to give her to woody again." - Dvlhntr "full alphabetic boost mode" - ChristopherTheOne " Purrs like a sexually satisfied black panther." - BigTDogg "Two oil eating, angry, spinning triangles of death." - turtleboy on rotary engines