Subject	Just so we are clear
Posted by	Kyle(Houston) on February 27, 2014 at 9:50 AM
	This message has been viewed 334 times.
In Reply To	I wasn't told my items weren't in stock and had to be posted by Krazyd27(Houston) on February 27, 2014 at 08:18 AM
Message	You ordered your parts on New Years Day Jan 1st. We were closed. You selected standard Ground shipping We Emailed you on January 2nd when we were back in the office and informed you that the part you ordered was not in stock and would take several days to get. You were disappointed with this so we offered you a complete refund on your order. You decided you wanted to continue with the order so we got the parts ordered and shipped to you as soon as we got them in stock. Kyle "Grumpy Bear" Puckett Import Parts Pro Phone: 281-288-0700 AIM: KyleatIPP Yahoo: KyleatIPP
Follow Ups	I would like to thank the Staff at IPP!! - Halo TTZ 23:51:04 02/26/14 Yup, they're notch notch! I'd send my engine there EVERYTIME (n/m) - Stanky 00:48:34 02/27/14 Agreed! - Bigwill837 07:34:47 02/27/14 I wasn't told my items weren't in stock and had to be - Krazyd27(Houston) 08:18:25 02/27/14 Just so we are clear - Kyle(Houston) 09:50:37 02/27/14 You are absolutely right Kyle, I apologize. I should have - Krazyd27(Houston) 10:38:20 02/27/14 Yep. Amazing how they can get it right while other struggle - MixManMash 08:46:42 02/27/14 I dont even get that anymore from the vendor I have - 300MPH 08:50:06 02/27/14 You Got Mail (n/m) - BoneZ (MD) 20:56:16 02/27/14 FWIW, this was a 20+ part order. most very small. - Halo TTZ 10:37:23 02/27/14 Same experience I had with IPP. Must have ordered something - MixManMash 10:47:54 02/27/14 Kyle is good people. (n/m) - Aqualung 11:19:51 02/27/14 This is true customer service.......... - HighPsi (NorCal) 11:50:38 02/27/14 Americans are ridiculously susceptible to "marketing" (n/m) - LJZTT 18:57:38 02/27/14 Agreed. And to political spinning. (n/m) - MixManMash 18:59:04 02/28/14 Yes, IPP has top notch service. - Ghoztt 12:58:11 02/27/14 +1 - You down with IPP? (n/m) - BoneZ (MD) 13:40:52 02/27/14 They know their Z! (n/m) - WhiTTe Z (NY) 15:12:26 02/27/14 You know, I'm not trying to turn this into a vendor - ZXRider 13:59:45 02/27/14 Kyle is THE man! - RobZ32 10:01:23 02/28/14 Kyle Tire - fuzzymonkey 16:23:35 02/28/14
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