TwinTurbo.NET: Nissan 300ZX forum - it looks to me that email is not effective ...
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Subject it looks to me that email is not effective ...
     
Posted by The Devils Z on December 04, 2011 at 1:07 PM
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In Reply To Re: Tracking number? posted by Tech@EPR on December 04, 2011 at 11:50 AM
     
Message personally ..you should fall on the sword and just take 100% ownership and stop passing the buck to Moroso.

Either A - you are not talking to the right people at Moroso
or B - you misheard / misintrepreted what Moroso said
or C - poor at project management
or D - plain liar
or E - afraid to pony up to the situation so you string folks on with "a few more days / another week"

as someone who has done a number of group buys / classified sales / etc --even here on TT.net - I understand the dynamics that you are talking about and I can tell you that you never can have too much communication.

This is where you failed - not Moroso.

I think Bernie or Halo Z said it best that customers are having a relationship with you not Moroso and that some folks shouldn't manage a GB on stock they don't have.

I don't think you want customers dealing directly with Moroso because they can't get straight / free flowing answers from a merchant.

I have seen this time and time again. I saw a post earlier about an August GB for oil lines from Ash. It's primarily the communication more so than the part delivery.

[ http://www.twinturbo.net/nissan/300zx/forums/general/view/2473183/Thread-jack-When-will-the-turbo-oil-line-group-buy-from.html ]

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