I can see both sides. posted by rojoloco (San Diego) on December 03, 2011 at 09:33 PM
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well that could be said for all vendors when a customer orders online and they fill the order as the order is placed. It happens everyday with all vendors. The issue that ran apparent was that Moroso dropped the ball as they told me 2-3 weeks...I called and emailed several times and continuously talked to the head of R&D about the issue of having said a deadline on delivery and they drop the ball completely. Im at the mercy of them not keeping to the schedule they gave me. Makes me look bad as a vendor and makes the customer angry at me due to the fact I can't make good on the promise of what was said to me from the manufacture. Its a tough situation.
