Any warning you tried to convey about their service and business ethic in your post you ruined with how you decided to post it.
Your post makes you look immature. In my experience immature customers tend to over exaggerate their claims substantially. What they spend 15 minutes of cramming as many cusswords as possible while trying to still classify it as sentences and paragraphs ends up coming to light that there wasnt really much of an issue in the first place.