TwinTurbo.NET: Nissan 300ZX forum - One thing to learn from the people on this forum...
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Subject One thing to learn from the people on this forum...
     
Posted by zfreak(Dallas) on January 19, 2010 at 2:32 PM
  This message has been viewed 218 times.
     
In Reply To About Simtec Motorsports... posted by Simtec Motorsports on January 19, 2010 at 01:50 PM
     
Message Customer Service is KEY to success with the members here. Quick responses to emails, ACTUALLY returning phone calls, and shipping quickly (emailing them a tracking number, etc.) all are just a few examples.

Another thing I've seen is don't apologize, just fix the mistake and make things right. Take away the excuses, basically.


I've been on here for 10 years and I've seen several places come and go, but failure usually begins here with poor customer service.

Welcome to the site and best of luck!

Z's:
1990 TTZ (RB26DETT Swap Underway)
505 RWHP/483 FT/lb @18psi @ 380' ALT Oct. 2008
457 RWHP/441 FT/lb @18psi @ 5800' ALT Nov. 2007
436 RWHP/433 FT/lb @17psi @ 5300' ALT June 2006

Previous Z's:
1991 TTZ 368 RWHP/404 FT/lb @17psi
1994 TTZ 262 RWHP/271 FT/lb @11psi
1990 N/A 238 RWHP/226 FT/lb w/50 shot Nitrous
1990 TTZ (from the THIEF Arley Leghorn in Mt. View, CA)

2003 350z Sunset Lemans Touring Edition
2003 G35 Coupe, procharged.

     
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