You did the right thing by dumping them!!! They won't stand behind any claim you make. They bailed out on me when I needed my struts replaced which was directly caused by an accident I had. They clean up every month on thousands of clients.... my take is who cares ... it's not like you are making false claims or crap like that. And 5 cars with them.... Sheeeeesh... They must be doing good to throw that away.