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I don't think the real problem is time issues. It's not replying to customer's emails and phone calls while they are waiting for the product to arrive. A search here and on 3ZC produced the following number of complaints over the last 2 years. (based on customer service):
1( AshSpec - 14
2) Z1 -13
3) Ultimate Z - 6
4) Concept Z - 2
5) JWT - 1
6) Specialty Z - 0
7) SPL - 0
8) PowerTrix - 0
9) Z Tuner - 0
10) Courtesy Nissan - 0
So you have more complaints than PowerTRix, JWT, SPL, Concept Z, Courtesy Nissan, Ultimate Z, JWT, and Z Tuner combined.
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