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:Received this email from Jim (weiner dog). This guy is not all there:
:my stupid exhaust in response to a professionals like you!
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:Sorry guys for the e-mail, it’s just that they closed the thread before I could respond to you!
:I really glad most of you had a good experience with Concept Z, I just feel a little bad for the next guy that’s buys my old damaged exhaust with dents on it thinking and paying for what he’s expecting to be knew! For the guys with the nice comments I can only wish it would be you buying it!
:SilverTwin(OH): By the way I want to thank you first for your professional response to me! Your right, I was a little upset yesterday I should have waited a day and calmed down before trying to post my problem. I would have never installed damaged goods on 7-11 if I was not promised by him he would replace it. But because the ECU had a 30 day limit on the return I did give him the option let me return it all, and I just go somewhere else. Yes the first one was due to Japan’s packing, but the second one was packed very well, by them. Yes it could have been damage on its way from Japan too, but don’t send it to me damaged. If you read these few e-mails you will see. Thank you
:7-2-08 from Coz Ceh
:We are sending you new exhaust today, it will be extra packaged for you.
:7-10-08 my e-mail to Mr. Cez
:How about i mount them, Get the ECU that i only have 30 days to install, i send you the old one and i think its the right side? Send me just the that end and RMA and I'll send you this one back with the old ECU?
:This is getting out of hand, to me it looks like its going to end up in the 4:00 pm area?
:See i want to be the one to put the first dent in them!
:Call me Jim: let me know what i should do!
:201-259-6069
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: 7-10-08 Reply from Coz Ceh
:You are correct, just let me know which side you need, and I'll send the muffler from the original shipment to you.
:1: That sucks :( The one you returned was in better shape then that one :(
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:I would mount them on the car, and see if you can see the dents, looks they like are at the bottom, so you might not even be able to see them.
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:2: I would mount the entire exhaust, and see if you can see damage. It's going to be too expensive to keep shipping exhausts, as the one you returned was perfectly fine, and probably would not have shown.
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:I'm also having UPS pick up that box, just take the parts out and give them the box only.
: 7-21-08 my e-mail to Mr. Cez
:As i wrote on 7-11-08 The passenger side rear! Looking at it from the rear the Right Side! "As long as the one your sending me don't have a dent on it were fine!
:Photo here like the one I sent on 7-11
: Thanks again: The box will be in front of my garage with note still on my front door telling UPS to take the box!
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:((After sending him this letter is where I feel he changed his tune!))
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:7-21-08 from Mr. Cez ((Note the date!))
:I'll have to put in a new claim for that. Your original HKS exhaust system is still here, I'm waiting for you to tell me which side you need so i can send you that muffler.
:Great, please make sure you do not run the car w/ the exhaust on, as we cannot sell the exhaust anymore if you do. The muffler must be returned to us as new, except where you mounted it, as we instructed you do so. We will send you the RH muffler w/ a Call tag for the one w/ the dent on it.
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:Now how do you put a claim in then resell it?
:Greavus: Money is not the point, it’s the game he’s been playing since father’s day, I was very understanding and just kept waiting for parts that had been paid for I think I put up with a lot. After every morning I keep putting an empty box in front of my house for UPS to pick up so he could put a claim in for the damage then also resell it to one of you! Sorry if I did not want the next guy to get stuck with it. Tell-me he was not going to re-sell it! That’s real law-bidding getting paid from both ends. Thank you
:Mlov: That’s why we did business with him! I heard/read that I’m just telling you what happen to me! Does that mean I need to take it up the ass, because he’s a nice guy. Thank you
:Turbo/Miilano – Sorry like I said I was pissed off, I work for a living, not sit on the computer typing for your befit! But read the sequent’s of events. If it helps I can’t understand what I wrote either! HA-HA Well if you can’t make fun of yourself, life’s a bitch.
:ZmanNH: The first exhaust only took him 24 days, waiting for a good part from Japan is not the problem, but he told my son it was in stock and this is the exhaust he recommended! Remember price was not the issue; he could have sold him a $1,000+ exhaust if he told him that’s what I needed! The issue was that it worked and looked good! Thank you
:Jon 90zx: After I installed it, it worked and I could have put up with the dent, but it would have been nice of him to offer my son & girlfriend a discount! If he would have made the offer, the whole matter would have been dropped and the discount not taken! But instead he lied to me saying how he was going to send me a new one, that he took out insurance on it and would be paid. Now in the e-mail I got from him on 7-20 he’s saying he can’t re-sell it if it’s been on the car! “It’s called double dipping! Thank you
:Dagold: Like I said, his excuse is now he can’t re-sell it! I’m sure UPS won’t mine the smell! Please read the copies of the e-mail, if you want the long Version I'll send it to you? Thank you
:Edwartx: Sorry for my English at the time I was typing without reading it!
:Deebz: Wieners are little dogs “Twat!” It’s not worth talking to a big boy that still plays with his Dungeons & Dragons, is it?
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:Yes I was a little up-set yesterday when I got his e-mail! I believe when someone tells you something they should do what they say!
:Let me try to make it clearer this is what I posted on another site:
:If you pay full price for a new part, would you accept it if it was damaged?
:I just had a very bad business deal with Concept Z Performance. My son and girlfriend bought me a new exhaust and ECU for father’s day from this company and the exhaust came to me twice damaged. Mr. Coz Ceh from Concept Z Performance inc sold these parts to us a week before father’s day and the first exhaust did not come until 7-1-08, when receiving the box from UPS it came broke in two. I did not accept the part and had UPS take it back to the sender. After a phone calls on 7-1-08 to this company they assured me when they got it back they would ship me another. After sending them a e-mail on 7-2-08 telling them to track the box, they wrote me saying they would check the packing before sending the next one.
:The second exhaust came on 7-10-08, packed very well (No damage to the box) but when I opened it to find this exhaust was also damaged. After many e-mails from this company basically saying that sucks, but go ahead and install it anyway and told me again in writing that they would send me a replacement on 7-10-08 I had it installed and sent them photos of it before and after I installed it. 11 days later (7-21-08) I received more e-mail from them asking again which side was it on and by the way don’t drive it so they could re-sell it! I want you all to understand that Mr. Coz Ceh was going to turn in a claim for the damage and also was going to re-sell it as new! I hope no-one on this site orders a HKS Hyper Exhaust System Cpe Z32, Part number: 3106-EX003 from them! Chances are you are going to pay full price for my old DAMAGED EXHAUST! “Good luck in when he tells you his sob-story on how much it costs to ship it!” He’s been paid for that exhaust; once by me, 2nd time from UPS, Now you’re going to pay full price for it!
:Now I heard it all before why did I install it then!
:1: Because he told me too and promised to send the replacement!
:2: Because I had only 30 Days to install the ECU and send the old one back for $500!)
:3: Yes I’m an ***-hole for installing it! When you wait 2 months for the part you get itchy!
:4: If you want a response from me or more info, photos, copies of our e-mails, tapes of our phone conversations, please e-mail me! (Yes I own an Alarm/Security company for the last 24 years, all my computers e-mails and phone conversations are reordered for liability reasons!)
:All he ever had to do was offer my son’s a discount and it would have been dropped! Not that we would have even taken the discount it’s the attempt that would have matter!
:At this point I’m still real mad! I just want everyone to know he’s double dipping and selling damaged part to someone! I want a mark on his record (BBB) to remind him of me because every time I wash my car I’ll think of him! Now no discount would be accepted, it’s either a full refund or I’ll just be happy if anyone checks out the company before buying something!
:The pore guy that gets my old one will have grounds for a refund!
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:My Creditability:
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:I have been in Business for 24 years on my own and in the field for 31 years, Banks, upscale residential, precious metal companies Federal buildings like the NY Federal reserve, also been involved with Fort Knox & Declaration of Independence. I would say I’m a little honest. When you sign a security contract it’s just like signing a credit card sale, you expect to get what you bought! In the last 24 years I have never been not paid for a job that I did. Mind you 90% of the time I don’t even get a contract signed before starting a job. The 10% of my customers I make sign a contract is because they are unsure of what their buying. Every time I have done this I was wrong, before I could finish packing my tools, they were handing me a check! In my field or when doing a job, I don’t get paid till I finish the job, most of the time it’s 30 to 90 days after I finish the job. So in all cases my customers have been satisfied with my products and workmanship. Not all the time my jobs went smoothly, I have lost my shirt on some jobs mainly because a product that I sold my customers arrived DOA or crapped out after 24 hours. Now I quoted the job say for 4 days who pays for the return site trip and the hours it’s takes getting a RMA, shipping the part back then returning to the job to install it? Do you as the customer want to pay me! That’s the price you pay for owning the company. That’s why you mark up the equipment 10% normal for such a problem.
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:I not sure, but I think if I put a video system in your house and the camera watching your front door had a big scratch in the lens and I told you tuff shit it got damaged in shipping. Sorry bud I don’t have time to ship it back and get you another one, but you can pay me now anyway!
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:“You would not have a problem with that now would you?”
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: That’s all I asked for; a new part that I paid full price for was ordered and shipped to me undamaged!
:Is that a problem? If I wanted a used one I would have went to E-Bay.\
wow. just wow.
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you life is in the hands of my feet when you ride with me |
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