TwinTurbo.NET: Nissan 300ZX forum - a golden rule of sales/customer service
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Subject a golden rule of sales/customer service
     
Posted by HicasZ on July 02, 2008 at 5:47 PM
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In Reply To Hold up a sec bro, and I'll be sensitive to you here... >> posted by Ash's Z on July 02, 2008 at 01:07 PM
     
Message the average customer will always tell more people about a bad experience than a good experience.

that being stated it is no wonder there are so many posts about bad experiences and "chime-ins" about a company even if it is a good review.

Explains a lot I think.


     
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