Subject	I'm the one you talked with on the phone
Posted by	Jturbo@z1 on February 29, 2008 at 8:53 AM
	This message has been viewed 84 times.
In Reply To	distracted by a shiny object, or lack thereof. posted by resorb (NJ) on February 28, 2008 at 07:20 PM
Message	I told you i would be happy to exchange the the balance when they come in or give you a full refund + the 2nd day air shipping you had to pay. I then sent you an email after our phone conversation saying this. "i want to try and make this right. We are going to try to source another chromer and if we do we will be happy to exchange it for you for free. Even if it take us weeks to find one. Or you can return it anytime for a full refund" I never said it was a great chroming job, it was just the best one we got out of the batch. Yes our chroming guy is slipping, and we will either find another chroming guy even if its in a different state or we will stop selling it all together. I offered you the ability to exchange it when we find a better chromer, or a full refund including the 2nd day air shipping you had to pay at anytime. I dont really know what else we can do as a company to try and present the best customer service possible. If there is something I don't understand please let me know. Z1 Motorsports www.300zx.com 1990+ Nissan Z specialists Used Parts, New parts, Service/Repair and Performance 770-838-7777 770-832-9253 (fax)
Follow Ups	distracted by a shiny object, or lack thereof. - resorb (NJ) 19:20:09 02/28/08 yikes - spyhunterTT(nj) 19:26:43 02/28/08 I cleaned it up a bit, but if it begins to discolor - resorb (NJ) 19:42:28 02/28/08 That looks pretty bad - ZXRider(SoCal) 19:31:16 02/28/08 totally agree - gt300zxtt 19:35:24 02/28/08 Thanks for the correction (n/m) - ZXRider(SoCal) 19:46:23 02/28/08 lol, I saw that slip-up.. again - resorb (NJ) 19:48:04 02/28/08 Window of opportunity =) - ZXRider(SoCal) 19:57:11 02/28/08 lol. reflexes like a cat! (n/m) - resorb (NJ) 20:00:53 02/28/08 i would have gotten my stuff chromed with Coz - resorb (NJ) 19:38:44 02/28/08 i guess it's hard to find good help in georgia - spyhunterTT(nj) 19:50:19 02/28/08 Guess you know something that the rest of us don't - ZXRider(SoCal) 19:55:49 02/28/08 I've just had some issues with a rather reputable vendor - spyhunterTT(nj) 21:06:03 02/28/08 even the best suppliers have slip-ups - ZEngineer 08:30:03 02/29/08 wow...not very purdy, sorry to hear man (n/m) - apostrophe28 19:35:55 02/28/08 try the macro focus setting (flower), so that is will focus - gt300zxtt 19:42:53 02/28/08 considering it is my camera phone, the Treo 700m doesn't - resorb (NJ) 19:49:08 02/28/08 I don't think saying "Z1 has lack of motivation - TriniTT 20:59:30 02/28/08 I understand your frustration, however - njz 19:53:06 02/28/08 It does clearly state on the page that the chroming may not - 550HPTT 20:01:41 02/28/08 Iam glade you love them still. Let me share my story. - z32z 20:04:33 02/28/08 heh.. sounds like my experience with AMZ. - resorb (NJ) 20:13:52 02/28/08 wow, you didn't notice it to be a bit slow for 600hp when - 550HPTT 20:33:01 02/28/08 Like I said, I took the Z straight to the body shop. - z32z 20:49:11 02/28/08 do you even read what you write before you post? - CRAZZEPETE. 13:32:49 02/29/08 Wow! Sorry to hear Z1 screwed you - SeedyROM 20:33:11 02/28/08 Wow. (n/m) - Kenny 20:34:13 02/28/08 Z1 parts department is seperate from their shop. - TriniTT 21:02:30 02/28/08 Different ownership? That's news to me. (n/m) - Guapo 21:04:09 02/28/08 Doesn't explain how he's been treated though. - SeedyROM 21:07:56 02/28/08 Understandable. No comment about their service department :) (n/m) - TriniTT 21:13:34 02/28/08 BS. (n/m) - Bernie (NoVA) 21:33:41 02/28/08 ok. (n/m) - TriniTT 21:44:53 02/28/08 One way or another it should all roll up to Russell - he's - Bernie (NoVA) 23:27:08 02/28/08 separate managers, same ownership (n/m) - gt300zxtt 21:49:28 02/28/08 That make a lot more sense. (n/m) - Bernie (NoVA) 23:30:00 02/28/08 what a load of crap (n/m) - aliaZ 23:30:22 02/28/08 lol (n/m) - Spee 17:52:26 02/29/08 Re: Iam glade you love them still. Let me share my story. - njz 21:26:15 02/28/08 dyno* - Craig300ZX 21:34:33 02/28/08 Never ever pay for the parts that go on the car first. - sparkie 22:49:00 02/28/08 I don’t know about you, but I would have taken a legal - 93300zxttchitown 22:50:12 02/28/08 That's an inaccurate and incomplete story. - Russell@Z1 23:09:55 02/28/08 Wow now that is one sided Phillip, you brought us a bunch of - John@z1 08:49:50 02/29/08 Worst downpipe design -ever- (n/m) - CaliguyPurdue (redesigning) 20:06:25 02/28/08 welcome to the wrong thread. :) (n/m) - resorb (NJ) 20:14:18 02/28/08 lol 2nd (n/m) - 550HPTT 20:33:16 02/28/08 Woosh x2 (n/m) - CaliguyPurdue (redesigning) 21:37:26 02/28/08 hey look - gt300zxtt 21:56:06 02/28/08 I thought it was funny as hell, I was thinking it myself =) (n/m) - ZEngineer 08:36:53 02/29/08 Dammit :-( (n/m) - 550HPTT 11:01:33 02/29/08 Wow that looks like crap. The only thing I wonder is why Z1 - TyreeZtt (SeKy) 20:17:45 02/28/08 No offense, but I'll need better pics to justify - TriniTT 21:03:38 02/28/08 have you ordered parts in house? - gt300zxtt 21:50:46 02/28/08 Your guess would be incorrect. - TriniTT 22:24:59 02/28/08 you have much more patience than i. (n/m) - gt300zxtt 22:54:31 02/28/08 lol, maybe so. My deal is I hate waiting on parts, - TriniTT 23:04:12 02/28/08 2nd (n/m) - njz 21:54:06 02/28/08 Seems like I remember reading a post from collegeboy - Dustin 21:40:33 02/28/08 Just let us know what you need us to do about it. - Russell@Z1 22:33:02 02/28/08 I do hope you find a better supplier for your chrome - resorb (NJ) 22:47:54 02/28/08 Been looking into some places to perches some parts for my Z - 93300zxttchitown 22:55:45 02/28/08 Re: Been looking into some places to perches some parts for - Dustin 23:03:31 02/28/08 From Z1. (n/m) - 93300zxttchitown 03:47:39 02/29/08 thanks for the laugh =) (n/m) - ZEngineer 08:40:27 02/29/08 OMG - Chicago Public Schools at their finest! *PURCHASE* (n/m) - Riceburner 09:55:21 02/29/08 +2 (n/m) - Scotts94z32 09:58:23 02/29/08 I'm the one you talked with on the phone - Jturbo@z1 08:53:28 02/29/08 the fact that you shipped it is the problem... - naZeer (Dallas) 09:51:10 02/29/08 With such a large business, - Cade(PA) 11:05:17 02/29/08 they continually ship out either crap parts, or wrong parts - CRAZZEPETE. 13:25:48 02/29/08 that looks like crap, can't believe you'd keep it (n/m) - CRAZZEPETE. 12:11:53 02/29/08 Sounds like Z1 offered to take care of you pretty well. - TriniTT 12:38:46 02/29/08 even when they could have looked at it before shipping it - CRAZZEPETE. 13:28:15 02/29/08 No we will cover the expense of shipping it back and forth. - Russell@Z1 14:11:55 02/29/08 How many Z32s shipped out with bad PTUs? - TriniTT 16:55:46 02/29/08 Wow, that was lame. (n/m) - SeedyROM 01:54:11 03/01/08
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