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It could really be any of those three, depending on how you look at it. They prefer to look at it any way that would allow them to not have to do anything, i.e. that it was delivered. In order for them to notice, I had to get my cc company to grab a hold of them, then I had to choose the option that it wasn't delivered, otherwise they said they didn't care. Here is what they said: "Dear Jonathan Brobst, You have chosen to escalate your dispute to a PayPal claim. By ending communication with the seller, you are asking PayPal to investigate the case and decide the outcome. As part of our investigation, PayPal reviewed any communication you may have had in the Resolution Center. Our investigation into your claim is complete. As stated in our User Agreement, the claims process only applies to the shipment of goods. It does not apply to complaints about the attributes or quality of goods received. Therefore, we are unable to reverse this transaction or issue a refund." Welp, glad they cared. Then they wanted me to fill out a survey about my experience, in which I ripped them a new one. They kept asking me this question in various forms: how many times did you talk with a paypal representative? How was this experience?" etc etc, and the lowest number of times I could have spoken with a rep was 1, which in fact the number was 0, but that wasn't an option. Convenient. Cheers,
JBrobst
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15:16:47 09/25/07
