It's not that I need it on a certain day, it's just the fact that I can't get in contact with anyone there. Hence what I said in my post: "Is this normal or are they even still in business or what?" I'm just trying to make sure that I'm not waiting on a product that's not coming. I've already been through that once on this Redline fluid. I ordered some from Advanced Auto, waited a week and it never came. Called the company just to find out that Advanced uses Commercal Fedex and they won't ship certain chemicals. I'm just trying to make sure something like that doesn't happen again.