and asked about my trim kit. they put me on hold for a few minutes. when the lady came back she said they just finished ur kit it will be mailed out tomorrow and u should have it in about a week. now what I think is they forgot about it, when I called they realized they forgot about my order. then they shipped it to me. I'm not complaining about the service or anything. I know there were a bunch of orders and they were backed up. so I understood. I got my stuff and it appears very nice. so just give them a phone call