Subject	Big issue lies in the company itself!
Posted by	CHUNG (Dallas) on May 27, 2006 at 8:09 PM
	This message has been viewed 36 times.
In Reply To	Havent had those issues @ Lewisville NTB. (n/m) posted by Turnerscasa (Dallas) on May 27, 2006 at 09:24 AM
Message	[ http://twinturbo.net/net/viewmsg.aspx?forum=general&msg_id=1804524 ] The local store kept on saying we sending our paper work twice, and that's all we could do and wait --- no respond at all in 5 months. 1-800 customer service is called to file the complain and they said someone would contact me --- no calls at all, and they kept on telling me so. Bill Brewer, supposely one of the very high rank officer --- answered my 1st phone call, but would never answered my calls nor called back. He and other lower rank officer, Mike Ryan, who then turned out to handle this pushed the duty to each others..... Sounds like they simply didn't care nor give a shit about it until the day I dressed up to head down to the lawyer. So, good luck to you all dealing with the "company" if you ever get your car screwed up at NTB! If you smell something fishy, a lawyer will get this taken care effectively! Erick ________
Follow Ups	Thanks to NTB, I will probably have no Z for ZCON..... - CHUNG (Dallas) 01:08:27 05/27/06 <vent off> - CHUNG (Dallas) 01:36:56 05/27/06 WOW! - Bluetorch Motorsports 10:19:04 05/27/06 true true! - CHUNG (Dallas) 19:56:47 05/27/06 Damn brolosaurus, sorry to hear that =/. (n/m) - Kenny 01:41:53 05/27/06 We will cheer and toss for you at tt.net dinner :) (n/m) - CHUNG (Dallas) 19:54:39 05/27/06 Everyone down a joke and coke, on me ;). (n/m) - Kenny 20:44:09 05/27/06 man, i know that feeling :( - Initial Z 01:59:07 05/27/06 the one I have been going to has a great alignment guy. - Guapo 09:09:05 05/27/06 Havent had those issues @ Lewisville NTB. (n/m) - Turnerscasa (Dallas) 09:24:57 05/27/06 Big issue lies in the company itself! - CHUNG (Dallas) 20:09:14 05/27/06 I've had bad experiences as well. Vowed to never go back. - Z U N L 03:58:02 05/27/06 Compensation, I think not unless I get a lawyer onto this. - CHUNG (Dallas) 20:15:05 05/27/06 Kill them. (n/m) - turtleboy 04:19:26 05/27/06 Tha blows. Hope they get what's comming to them. (n/m) - my91z 07:24:37 05/27/06 hi, Mike! (n/m) - CHUNG (Dallas) 19:58:05 05/27/06 Anytime i get tires from NTB, I take off my wheels, inspect - Crim 07:34:07 05/27/06 I get my tires mounted/balanced at a privately owned - LJZTT 10:25:08 05/27/06 I was nice once... - Ballistic 07:34:38 05/27/06 Re: I was nice once... - 2eZee 08:01:49 05/27/06 NEVER EVER let a auto shop that relies on volume of - LJZTT 10:18:25 05/27/06 always, eh? (n/m) - Guapo 10:27:32 05/27/06 would you turn your car over to them if you didnt have - LJZTT 10:42:23 05/27/06 I previously had good experiences with the tech - Guapo 10:55:11 05/27/06 it was a guideline, and a sound one at that - LJZTT 11:16:30 05/27/06 "always" is an absolute term (n/m) - Guapo 11:21:38 05/27/06 fine guapo if you want to be grouchy... - LJZTT 11:26:22 05/27/06 You seem to be the one getting riled up. Clearly you don't - Guapo 11:28:54 05/27/06 nah, if you knew me, you'd know I'm not the riled up type - LJZTT 12:16:53 05/27/06 Guys, to me, in reality, it depends on the individual who - CHUNG (Dallas) 19:43:38 05/27/06 saturday. (n/m) - SaipanZ(CVN74) 16:04:03 05/27/06 doh! I ALWAYS knew I was ahead of my time. lol (n/m) - LJZTT 16:12:29 05/27/06 I avoid mass chain shops for service. - Barry'z (NJ) 10:32:13 05/27/06 my point exactly (n/m) - LJZTT 10:43:19 05/27/06 I agree if the shop is owned and operated by one person, or - CHUNG (Dallas) 19:46:14 05/27/06 bummer... - pallen 11:55:26 05/27/06 indeed... - CHUNG (Dallas) 20:10:25 05/27/06 My floor pan in bent as well. - Through The Eyes of the Dead 15:29:05 05/27/06 I took mine to the bodyshop to take care of it. - CHUNG (Dallas) 19:52:26 05/27/06
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